About the Business
Top quality family portrait studio based in Darlington in Durham. All areas of photography covered including, boudoir photography, family portrait sittings, makeovers, wedding photography, passport photos and pet photography. Friendly, professional studio capturing personalities in stunning images.
Risbeys have been a synonymous name involved in photography serving the public's needs since 1912. When people think of the name "Risbeys" they certainly think about Photography, this is something that makes us very proud. We have been specialising in Portrait and Wedding Photography and over the years we have established ourselves an one of the north east and Darlington's top photographers, it has given us a professional depth unparalleled by anyone. Moving forward over the years styles and attitudes have changed and so have we. Risbeys have constantly evolved and today we tend to specialise more in makeovers, art nude and boudoir.
Reviews
Location & Hours
9 Skinnergate
PLEASE PLEASE PLEASE avoid this man at all costs. He is not only out to scam you out of thousands of pounds but he won't stop with the pressure and will be very inappropriate as he was with me feeling up my leg and commuting sexual harrasment so he can get thousands of pounds out of you. Please learn from my mistakes. I 'won' a competition that he had advertised online (a lot of other women 'won' this competition as well) I had my photos taken and then a week later went to view them without any knowledge that I would have to pay nearly 3000 for just 23 photos (this did come in a box and frame but that it was just for 23 photos).
While in the room at the top of the building, and the building was empty, he showed me the photos, and then made me feel very vulnerable because I don't know how dangerous he is, so I felt I couldn't say no as he moved closer to me on his sofa and started to rub up my leg. I just wanted to get out of there. I initially thought I wanted the photos but then messaged back and forth wanting to change my order, and making the decision to cancel it all and try and get a refund. Part of the reason is that he wanted me to have to see him again. He refuses to give you any money back even though you haven't received anything either. He did then email me saying he would give me a refund if I agreed to all his demands such as keeping my mouth shut about what he had done to me but has since ignored me. He is an awful person and I now just want to warn other people what he is like. He also admitted he has video footage of the room. Which make me wonder what he videos women in there for. Please do not fall for his scam like I did and leave yourself in a very vulnerable position with him. I do need to contact the police I know.
I received a gift of a family member for a dog photoshoot which was purchased through Groupon. I arranged an appointment to go and get the photos taken, this required a £25 deposit not sure why as I had already paid for the shoot. The photos took approximately 1 week to be ready to view. I then made an appointment to view the photos and choose which I would like. Included in the price was 1 small photo. Andrew the owner was very pushy and was trying to convince us to purchase more photos. I gave in and purchased another photo which cost me £100. The photos then took another 6 weeks to be printed and I was not informed when they were ready so I rang up and was told they are ready. After this, I called at least 4 times to try to arrange to collect the photos and was told every time that they don’t work Sat-Tuesday. This left us with Wednesday, Thursday, Friday to collect the photos and this was only if Andrew had photoshoots booked in. Andrew was not willing to come into work so that I could collect the photos I had paid for if he wasn’t already in taking photos. I then asked him if he could call back one day after he had collected his child from school and he said he would be totally going out of his way so refused. I then asked if Andrew could post the photos to me and he said he could at a charge of £10 which is definitely not what it would cost to send them. I had my photoshoot in March and didn’t manage to collect them until July. This was a really bad experience and Andrew has extremely bad customer service skills and should want to keep his customers happy as it is his own business. This shop is very over-priced and not worth the hassle. The only positive is that the 5x4 photo which was included in the Groupon was upgraded to A4 size as we purchased another photo.